Customized Service
At Laboratoire Orthopédique, we are dedicated to our work. The well-being and results of our patients are more important to us than anything else.
We believe that it is essential to support our patients during their recovery, but also afterwards. Whether it is in the administrative steps following an accident or an illness, we give you advice, exercises to perform and we provide support to help you. Because each patient is unique, at the Laboratoire Orthopédique, we work on a case-by-case basis to provide a personalized service to each patient. We listen to our clients, and beyond the biomechanical service we offer, there is also a whole human dimension that we provide.
A tailor-made administrative assistance service
After a work-related accident, a road accident or a sick leave, in addition to having to manage the physical and moral reconstruction, there is also the whole administrative process to take into account. A task that is often long, tedious and quite complex. For many years, we have been helping our patients to fill out their administrative files and documents, whether it be with the CNESST, the SAAQ, the RAMQ or the insurance companies.
We help you assert your rights, we guide you in order to ensure that your orthotics and orthopedic shoes prescribed by a doctor are refunded as much as possible. Our many years of experience in this field have allowed us to know all the procedures to help you and save you time in these steps. Knowing that we are regularly called upon to help our patients in this way, we regularly update ourselves on the latest developments and changes in this area.
Advice, support: the advantages of the Laboratoire Orthopédique
Each orthosis, compression stocking or custom-made device is a unique product. If not properly maintained, the product can break or become damaged, causing it to lose its preventive and curative properties. Worse yet, a damaged product can hinder your recovery, which is why regular and proper maintenance is essential to maintain the quality of your orthotics.
As part of our customized service, we give you recommendations for washing and drying your compression stockings. We also give you advice on how to choose your orthopedic shoes, and we explain how and on which part of the body our foot orthoses work.
It is also important for us to assist you after you receive your orthotics. For example, we give you exercises to do at home in order to relieve your pain and increase the healing effects of the orthotics.
Benefit from an after sales service for your foot orthotics
Each orthosis manufactured at Laboratoire Orthopédique Jérôme Marier is unique. We manufacture custom-made devices adapted to the specificities of each patient. In order to ensure our patients’ satisfaction, we strive to guarantee a high level of quality in the manufacturing of our foot orthotics and other devices that we produce.
Since 1994, after sales service has been an essential part of the Laboratoire Orthopédique philosophy. We also offer a 180-day satisfaction guarantee, to make sure the patient adapts and reacts well to their new orthotics.
Please do not hesitate to contact us if you need orthotics and if you want a quality follow-up thanks to our customized service.
Feeling foot or back pain ?
Please do not hesitate to contact us if you need orthotics and if you want a quality follow-up thanks to our customized service.